Oorjal

Privacy Policy

Privacy Policy

This Privacy Policy explains how Oorjal Technology Private Limited collects, uses, stores, shares, and protects personal information when people use our websites, products, services, apps, and communications.

Last updated: September 5, 2026

Information we collect

We may collect information that you provide directly to us, including your name, email address, mobile number, business details, messages, support requests, and information submitted through forms or product interactions.

We may also collect limited technical information such as browser type, device information, IP address, pages visited, approximate location, diagnostics, and usage activity where needed for security, analytics, and service improvement.

How we use information

  • To operate, provide, maintain, and improve our websites, products, apps, and services.
  • To respond to inquiries, support requests, business communications, and partnership discussions.
  • To understand usage, improve performance, prevent misuse, and maintain security.
  • To send service updates or communications where appropriate.
  • To comply with applicable legal, regulatory, accounting, and record-keeping obligations.

Cookies and analytics

Our websites and products may use cookies or similar technologies for basic functionality, preferences, security, analytics, and performance measurement. You can usually manage or block cookies through your browser settings.

Sharing information

We do not sell personal information. We may share information with trusted service providers, hosting providers, analytics providers, consultants, or business partners only where needed to operate our services, fulfil requests, protect rights and safety, or comply with law.

Data security

We use reasonable technical and organisational safeguards designed to protect personal information. However, no website, app, transmission method, or storage system can be guaranteed to be completely secure.

Data retention

We keep personal information only for as long as needed for the purposes described in this policy, including service delivery, legal compliance, dispute resolution, security, backups, and legitimate business records.

Your rights and choices

Subject to applicable law, you may request access, correction, updating, withdrawal of consent, grievance redressal, or deletion of your personal information by contacting us. We may need to verify your identity before acting on a request.

Children's data

Our websites and products are not intended for children. Where applicable law requires parental or guardian consent for processing children's personal data, we will follow those requirements before knowingly processing such data.

Legal basis and compliance

Where applicable, we process digital personal data in accordance with relevant Indian laws, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as they come into force.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.